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Privacy Policy

 

Effective Date: September 2025

www.pedigreepens.co.uk (the “Site”) is owned and operated by Pedigree Pens Ltd. Pedigree Pens Ltd is the data controller and can be contacted at:

sales@pedigreepens.co.uk

01684 299567

Station Road, Tewkesbury, GL20 5DR

 

Purpose

 

The purpose of this Privacy Policy is to inform users of our Site about how we collect, use, and protect their personal data. This policy covers:

  • The personal data we collect;
  • How we use the collected data;
  • Who has access to the data;
  • Your rights as a Site user; and
  • Our cookie policy.

This Privacy Policy applies in addition to our separate Terms & Conditions.

 

GDPR Compliance

 

For users in the European Union and the United Kingdom, we adhere to the General Data Protection Regulation (GDPR) as enshrined in the Data Protection Act 2018. We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint one under Article 37 of the GDPR.

 

Consent

 

By using our Site, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

 

Legal Basis for Processing

 

We collect and process personal data about users in the EU and UK only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on legitimate interest to collect and process your personal data. Our legitimate interests include:

  • Responding to customer inquiries;
  • Providing guidance, advice, and quotations; and
  • Marketing and communication purposes.

We ensure that these interests do not override your fundamental rights and freedoms.

 

Personal Data We Collect

 

We only collect data that helps us achieve the purposes set out in this Privacy Policy. We will not collect any additional data without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information using cookies and similar tracking technologies:

  • Pages you view and content you access; and
  • Links you click.

This data is used to monitor and improve the content, structure, and functionality of our website.

Data Collected in a Non-Automatic Way

We may also collect the following data when you use our contact form:

  • First and last name;
  • Email address;
  • Phone number; and
  • Address.

 

How We Use Personal Data

 

Data collected on our Site is used only for the purposes specified in this Privacy Policy. We will not use your data for any other purpose without your explicit consent.

Contact Form and Marketing Communications

When you submit your personal data through our contact form, you consent to us using this information to respond to your inquiry and to add you to our marketing list. We will use this list to send you follow-up emails about our products, services, special offers, and other information we believe may be of interest to you.

You have the right to unsubscribe from these communications at any time. Every marketing email we send will include a clear and easy-to-use “unsubscribe” link.

 

Who We Share Personal Data With

 

We may disclose user data to any member of our organisation who reasonably needs access to the data to achieve the purposes set out in this Privacy Policy.

We will not sell or share your data with any other third parties, except in the following cases:1

 

  • If the law requires it;2

     

  • If it is required for any legal proceeding;3

     

  • To prove or protect our legal rights; and4

     

  • To buyers or potential buyers of this company in the event that we seek to sell th5e company.

     

Please note that if you follow a hyperlink from our Site to another website, we are not responsible for and have no control over their privacy policies and practices.

 

How Long We Store Personal Data

 

User data will be stored until the purpose for which it was collected has been achieved. If your data is kept for a longer period, you will be notified.

 

How We Protect Your Personal Data

 

To protect your personal data, we use strong browser encryption and store all data on secure servers in secure facilities. Access to this data is restricted to our employees who require it for their job responsibilities. While we take all reasonable precautions, please be aware that no method of transmission over the Internet is 100% secure.

 

Your Rights as a User

 

Under the GDPR, you have the following rights:

  • The right to be informed;
  • The right of access;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to data portability; and
  • The right to object.

 

Children

 

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16, the data will be deleted as soon as possible. If a child has provided us with personal data, their parent or guardian may contact us.

 

How to Access, Modify, Delete, or Challenge the Data Collected

 

If you would like to know if we have collected your personal data, how we have used it, or if you would like your data to be deleted or modified in any way, please contact us at sales@pedigreepens.co.uk.

 

Cookie Policy

 

A cookie is a small file stored on your hard drive by a website. You can choose to be notified each time a cookie is transmitted, or you can disable cookies entirely in your browser. Disabling cookies may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  • Functional cookies: These are used to remember your selections so they are saved for your next visit.
  • Analytical cookies: These allow us to improve the design and functionality of our Site by collecting data on how you access and use it.
  • Third-party cookies: These are created by a website other than ours. We may use them for purposes such as aggregated website monitoring.

 

Modifications

 

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection processes. When we amend this policy, we will update the “Effective Date” at the top of the page. We recommend that you periodically review this policy to stay informed of any updates.

 

Complaints

 

If you have any complaints about how we process your personal data, please contact us so we can resolve the issue. If you feel we have not addressed your concern satisfactorily, you may contact a supervisory authority. You can lodge a complaint with the Information Commissioner’s Office (ICO) in the UK by visiting their website at https://ico.org.uk/ or by calling their helpline.

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